IMPORTANT UPDATE: With regret, due to recent government COV-19 guidelines our web shop is now closed for the foreseeable.

Shipping & Returns

Shipping

  • All prices include VAT and shipping within the UK – no international or EU deliveries are currently available
  • All orders will be dispatched within 24 hours (Monday – Friday) of the online order being placed (excluding bank holidays and weekends)
  • UK deliveries will be sent out via Royal Mail 48 hour tracked parcel service which requires a signature. We have an optional next day delivery service at an extra cost

Returns

  • Full returns or exchanges are offered for unused product(s) that are returned within 14 days
  • For any returns/exchanges, please email orders@ronnycolbie.com before returning the product(s) – the postage cost of the return will need to be covered by the customer
  • Upon receiving the product(s), a full refund/exchange will be issued
  • Should the product(s) be damaged upon receipt, photographic evidence will need to be emailed within 14 days to orders@ronnycolbie.com, at which point a full replacement will be sent out
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